Embark on a simplified

Customer Onboarding Journey

Seamless Onboarding, Transparent Processes, Informed Decision-Making

Centralized KYC (CKYC)

Unlock multichannel onboarding for savings, current, and NRI accounts with Ospyn’s customer onboarding suite. Equipped with an array of advanced features and user-friendly interfaces, the suite simplifies the onboarding process for customers while providing invaluable insights to the financial institution. Ospyn’s Customer Onboarding system incorporates advanced AI and ML technologies to facilitate various processes, streamline document verification, KYC compliance, and risk assessment, enhancing efficiency.

Omni Channel Support

Real Time Tracking And Notifications

Compliance with KYC regulations

Dynamic form generation

Integration with existing core systems

Data encryption and compliance

Analytics, audit trails and reporting insights

Interactive self-service modules

User-friendly interface and automated workflows

Personalized customer-centric communication

AI and ML based automations

REST APIs for faster integration

Deduplication Solution

The Deduplication solution offers real time dedupe checks to identify and eliminate duplicate customer records, minimizing redundancy during the onboarding process. It facilitates screening across core system and connected applications, efficiently identifying duplicate customers through individual and combined parameters. The integration of advanced algorithms and AI, ensures a streamlined and accurate information ecosystem within the banking databases. It helps in identifying duplicate customers, contributing to an optimized data infrastructure, improved user engagement, and streamlined operational efficiency.

Internal Data Validation

Capable of verifying and validating duplicate data within the existing CBS and other internal databases using an internal Deduplication Engine.

Advanced Algorithms

Utilizes advanced algorithms to intelligently identify duplicate records and entries during data update process and customer onboarding

Customizable Rules Engine

Configurable rules engine to align with the specific needs and regulation of the financial institution, providing flexibility in handling different types of information.

Integration Capabilities

Seamlessly integrates with existing banking systems and databases to optimize data accuracy and eliminate redundant data

Comprehensive Parameter Matching

Supports de-duplication checks across various essential customer parameters, including customer name, mobile number, PAN card, voters ID, Aadhaar number, and driving license.

Combination Parameter Matching

Conducts de-duplication checks using combinations of parameters like customer name + PAN card, customer name + mobile number, and customer name + father’s name, etc.

Result Notification and Match List

Notifies after each screening and when matches are found, it enables the user (checker/maker) to access and view the list of matched duplicates at any point, even post verification.

Exception Handling

Offers insights and information about duplicate customer records to facilitate proper exception handling and approvals.

Scalability

Scales effortlessly to accommodate the growing volume of data, ensuring continued efficiency and effectiveness

Data Profiling

Analyze data to identify duplicate records or entries and provide insights into the distribution and characteristics of duplicate data.