Embark on a simplified

Customer Onboarding Journey

Seamless Onboarding, Transparent Processes, Informed Decision-Making

Centralized KYC (CKYC)

Unlock multichannel onboarding for savings, current, and NRI accounts with Ospyn’s customer onboarding suite. Equipped with an array of advanced features and user-friendly interfaces, the suite simplifies the onboarding process for customers while providing invaluable insights to the financial institution. Ospyn’s Customer Onboarding system incorporates advanced AI and ML technologies to facilitate various processes, streamline document verification, KYC compliance, and risk assessment, enhancing efficiency.

Omni Channel Support

Real Time Tracking And Notifications

Compliance with KYC regulations

Dynamic form generation

Integration with existing core systems

Data encryption and compliance

Analytics, audit trails and reporting insights

Interactive self-service modules

User-friendly interface and automated workflows

Personalized customer-centric communication

AI and ML based automations

REST APIs for faster integration

Centralized KYC (CKYC)

Enabling a seamless and centralized customer data management experience, ensuring compliance and regulatory adherence. Through seamless integration with CERSAI, the solution fetches accurate customer details using the CKYC number, ensuring quicker onboarding, reduced reliance on physical documentation, and enhanced accuracy in the onboarding process. It automates CERSAI updates without manual intervention.

CKYC based Onboarding

Effortlessly integrates with CERSAI, utilizing the CKYC number for swift onboarding and automated updates.

Content Vetting and Verification

Enables data cleansing and validation procedures to align documents with CERSAI standards, ensuring the accuracy and consistency of the information.

CKYC File Generation

Facilitates the creation and compilation of a standardized customer file in zip format, containing essential metadata, cropped signatures, photographs, common KYC templates, and OVD (Officially Valid Document) details.

CKYC Export Capabilities

Facilitates bulk export of customer files in zip format with the capacity to generate C-KYC batches, ready for uploading onto the CERSAI server.

CERSAI Verification

Capability to read the response files and error messages when discrepancies are communicated from CERSAI for effective communication and synchronization.

CERSAI Response Handling

Enables the initiation of necessary amendments and corrections in response to the discrepancies raised by CERSAI concerning the KYC files.

Storage and Archival

Facilitates secured storage and archival of C-KYC files in the repository, ensuring proper indexing and accessibility for future reference and audits.

SFTP integration

The integration of SFTP with CERSAI facilitates secure and seamless exchange of data between the systems. It ensures encrypted and reliable transfer of files, enhancing the efficiency of data communication.

Regulatory Compliance

Ensures that the CKYC solution aligns with the regulatory requirements and standards of CERSAI maintaining updated customer data across both locations

Scheduler Automation

Automation of activities through schedulers for tasks like discrepancy management, batch file creation, and trigger file creation.