kyc
Embark on a simplified
Customer Onboarding Journey
Seamless Onboarding, Transparent Processes, Informed Decision-Making
Centralized KYC (CKYC)
Unlock multichannel onboarding for savings, current, and NRI accounts with Ospyn’s customer onboarding suite. Equipped with an array of advanced features and user-friendly interfaces, the suite simplifies the onboarding process for customers while providing invaluable insights to the financial institution. Ospyn’s Customer Onboarding system incorporates advanced AI and ML technologies to facilitate various processes, streamline document verification, KYC compliance, and risk assessment, enhancing efficiency.
Omni Channel Support
Real Time Tracking And Notifications
Compliance with KYC regulations
Dynamic form generation
Integration with existing core systems
Data encryption and compliance
Analytics, audit trails and reporting insights
Interactive self-service modules
User-friendly interface and automated workflows
Personalized customer-centric communication
AI and ML based automations
REST APIs for faster integration
KYC and Re-KYC
The KYC management solution streamlines the entire process of collecting, verifying, and approving KYC documents by digitizing each step. It replaces the conventional KYC approach through automated workflows, digital verification, and real-time re-KYC alerts, ensuring swift processing. The solution adeptly captures customer KYC documents and extracts metadata seamlessly, eliminating the need for manual intervention. The solution empowers stakeholders with complete visibility and transparency into customer KYC information, facilitating well-informed decision-making. The Re-KYC solution is configured to update customer information and thereby analyze risk profiles at a regular interval. The solution automatically triggers notification to initiate Re-KYC, extracts data from documents & information submitted by customers and verifies & audits customer information. Negative records of customers are identified and risk is calculated from the details captured from the documents and past information stored in the system. The application and documents submitted for Re-KYC moves within the system for different levels of approvals.
Multi-channel Capture of KYC Documents
The solution enables multi-channel collection of KYC documents and data from different channels such as physical documents, scanned images, mobile uploads, emails, web forms, or APIs, accommodating varying customer preferences.
Automated Maker-Checker Verification
The system automatically initiates maker-checker verification processes through predefined workflows to identify KYC document expiry, missing documents and updation requirements
Notification Triggers
Sends automated notifications to customers prompting re-submission of documents in case of clarity issues, discrepancies, expiry or any other identified issues. Notifies the relevant verification officers as well to ensure a timely and secure validation of submitted documents.
Single Window Approach
Provides a unified interface to compare customer data and documents and facilitates simultaneous examination of information from integrated systems, scanned documents, and other relevant sources.
Re-KYC Channels
Periodic re-kyc updation based on simplified measures through various digital channels such as SMS, E-mail, Website, IBMB and ATM.
Re-KYC Approval Capabilities
The solution facilitates swift and secure approval of Re-KYC files through digital signature, stamping, from any location at any time. It provides the functionality to screen, approve, reject, or seek additional clarification on files, ensuring a comprehensive and adaptable approach to the approval process.
Store and archive re-KYC documents
The solution stores customer KYC related documents in an organized format for ensured consistency and CKYC compliance.
Data Validation and Accuracy Checks
Ensure the accuracy and consistency of customer information against external databases, government records, or authoritative sources.
Sensitivity Analysis
Capability to conduct sensitivity analysis to understand how changes in specific variables impact overall risk exposure.
Key Risk Indicators
Monitoring and tracking of key risk indicators to provide early warnings of emerging risks.
