Communicate with efficiency and precision for

Cohesive Correspondence Management System

An e-governance solution to seamlessly connect departments, simplify inwards and file processing through advanced workflows and approval features

Correspondence Management

The Correspondence Management Solution streamlines organizational communication by providing a centralized platform for creating, processing, managing, and tracking correspondences. The system facilitates template-driven handling of internal and external communications, including requests, circulars, and more. It employs GUI-based workflows for seamless processing, incorporating features like digital notes, comments, and approvals with digital signatures. This enhances collaboration, eliminates bottlenecks, and accelerates decision-making turnaround time.

System Highlights

  • Multi-channel Capture
  • Digital Signature
  • Device Agnostic
  • Multilingual Support
  • Custom Reports
  • Built-in Forms
  • Customizable Templates
  • Dispatches & Tracking

Inward Management

  • Import inwards seamlessly from emails, hot folders, or attach scanned copies for a digital and efficient process.
  • Streamlined handling of internal and external communications with automated creation and processing of inwards.
  • Supports various attachment formats, including PDFs, MS Office documents, images, and voice notes.
  • Fosters collaborative inward processing with comments, approvals, reviews, and more with a streamlined and efficient workflow.
  • Designated folders for various categories, facilitating efficient organization and visibility into the inward history for transparent processes.

1

Efficient creation of digital files from inwards with automated numbering and streamlined file routing processes

2

Ability to create drafts effortlessly using pre-designed templates for circulars, memos, and office notes.

3

GUI based workflows to create and process drafts for review, approval, comments, and collaboration.

4

Provision to track the movement history of drafts with detailed audit trails

5

Integrates with digital signatures for secured approvals

6

Maintains version history of documents

Workflow
Management

Predefined workflow with customizable rules based on seats, positions, and hierarchical structures for seamless document flow within and across departments.

Implements multilevel approval flows to accommodate complex decision-making processes, ensuring necessary levels of review and approval.

Provision to redefine, reroute, adapt and modify the workflows dynamically to meet the changing needs of the organization.

Digital Approvals with Signature, Stamps, and other authentication methods for approving drafts and documents.

Advanced Collaboration tools like redaction, annotation, multi-lingual comments, viewer, editor, etc. for efficient file processing.

Visible file flow processes with end to end tracking of the location and progress of file at any point of time.

Dispatch
Management

  • Configurable dispatch rules based on predefined workflows and permissions.
  • Integrates with email systems and other communication channels such as SMS for seamless communication within and across departments.
  • Enables tracking within sections, departments and organization based on user permissions.
  • Allows users to dispatch documents electronically, physically, and via email with provision to check the status of dispatched items.

Dashboard and
Reports

  • Customizable dashboard with provision to add, remove and rearrange widgets according to their preferences
  • Hierarchy based dashboards offering personalized analytics relevant to each user’s role and responsibilities.
  • Enhanced dashboards with information on pending tasks, notifications, and reminders, etc.
  • Enables personalized analytics to empower users with insights relevant to their specific roles, facilitating informed decision-making.
  • User-friendly interface for generating reports, allowing users to easily configure and export reports based on their requirements.

Search and
Retrieval

Search documents based on various attributes such as document meta-data, tags, and content for enhanced search results.

Enables searches using keywords, Boolean operators, multiple fields, exact phrases, and alpha-numeric criteria for versatile and precise retrieval

Advanced filters to refine results, allowing users to easily narrow down their searches based on specific criteria.

Integrates with connected applications and other data sources for collective information retrieval