
correspondence-management
Communicate with efficiency and precision for
Cohesive Correspondence Management System
An e-governance solution to seamlessly connect departments, simplify inwards and file processing through advanced workflows and approval features

Correspondence Management
The Correspondence Management Solution streamlines organizational communication by providing a centralized platform for creating, processing, managing, and tracking correspondences. The system facilitates template-driven handling of internal and external communications, including requests, circulars, and more. It employs GUI-based workflows for seamless processing, incorporating features like digital notes, comments, and approvals with digital signatures. This enhances collaboration, eliminates bottlenecks, and accelerates decision-making turnaround time.
System Highlights
Inward Management


1
Efficient creation of digital files from inwards with automated numbering and streamlined file routing processes
2
Ability to create drafts effortlessly using pre-designed templates for circulars, memos, and office notes.
3
GUI based workflows to create and process drafts for review, approval, comments, and collaboration.
4
Provision to track the movement history of drafts with detailed audit trails
5
Integrates with digital signatures for secured approvals
6
Maintains version history of documents
Workflow
Management
Predefined workflow with customizable rules based on seats, positions, and hierarchical structures for seamless document flow within and across departments.
Implements multilevel approval flows to accommodate complex decision-making processes, ensuring necessary levels of review and approval.
Provision to redefine, reroute, adapt and modify the workflows dynamically to meet the changing needs of the organization.
Digital Approvals with Signature, Stamps, and other authentication methods for approving drafts and documents.
Advanced Collaboration tools like redaction, annotation, multi-lingual comments, viewer, editor, etc. for efficient file processing.
Visible file flow processes with end to end tracking of the location and progress of file at any point of time.
Dispatch
Management
Dashboard and
Reports
Search and
Retrieval
Search documents based on various attributes such as document meta-data, tags, and content for enhanced search results.
Enables searches using keywords, Boolean operators, multiple fields, exact phrases, and alpha-numeric criteria for versatile and precise retrieval
Advanced filters to refine results, allowing users to easily narrow down their searches based on specific criteria.
Integrates with connected applications and other data sources for collective information retrieval
